This privacy policy explains how Litlahorn ehf. ("we", "us", or "our") collects, uses or shares your personal information when you visit our website www.vestrahorn.is ("the website").
What personal information do we collect and why?
We collect the following types of personal information from you when you visit the website:
- Analytics/tracking data: We use Plausible.io to collect anonymous usage data, such as the pages you visit, the time you spend, the type of device you use and the location (i.e. country/region) you access from. We use this information to improve the user experience and performance of the website. Plausible.io is a simple, open source, lightweight (< 1 KB) and privacy-friendly alternative to Google Analytics.
- Contact data: We store your email and name when you send us messages through our contact us form on the website. We use this information to respond to your queries and provide you with our services.
- Booking data: Shipments from the booking system may contain personal information, e.g. residence, age or business history, to generate relevant messages to site members. This information is never passed on to third parties.
How do we collect personal information?
We collect personal information from you in the following ways:
- Through forms: When you fill out and submit the contact us form on the website, we collect your email and name.
How do we use personal information?
We use personal information from you for the following purposes:
- To provide and improve our services: We use your contact data to communicate with you and provide you with our services. We use your analytics/tracking data to monitor and improve the user experience and performance of the website. The goal is to track overall trends in our website traffic, it is not to track individual visitors. All the data is in aggregate only. No personal usage data is collected.
How do we protect personal information?
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or loss. We use access control, encryption, and multi-factor authentication to secure your personal information. We also train our staff on data security and privacy best practices.
How long do we retain personal information?
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, or as required by law. We delete your personal information when it is no longer needed, or upon your request.
Who do we share or sell personal information with?
- With legal authorities: We may share your personal information with legal authorities if we are required to do so by law, or if we believe that it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
What rights do you have over your personal information?
You have the following rights over your personal information, subject to applicable laws and limitations:
- The right to access: You have the right to request a copy of the personal information we hold about you.
- The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- The right to erasure: You have the right to request that we delete your personal information, unless we have a legal obligation or a legitimate interest to keep it.
- The right to restriction: You have the right to request that we limit the use of your personal information, if you have a valid reason to do so.
- The right to data portability: You have the right to request that we transfer your personal information to another service provider, if technically feasible.
- The right to object: You have the right to object to the use of your personal information for certain purposes, such as marketing or profiling.
- The right to withdraw consent: You have the right to withdraw your consent to the use of your personal information at any time, if you have given us your consent previously.
- The right to complain: You have the right to complain to a data protection authority if you are unhappy with how we handle your personal information.
How can you exercise your rights?
To exercise your rights over your personal information, you can contact us at info@vikingcafe.is and provide us with your name, email, and a description of your request. We will respond to your request within a reasonable time frame, or as required by law. We may ask you to verify your identity before fulfilling your request, to ensure the security of your personal information.
How often will we update this privacy policy?"
We may update this privacy policy from time to time to reflect changes in our practices, technologies, or legal requirements. We encourage you to review this privacy policy periodically to stay informed about how we collect, use, share, or sell your personal information.
How to contact us?
If you have any questions, comments, or concerns about this privacy policy or our privacy practices, you can contact us at:
Legal name: Litlahorn ehf.
Address: Horni, 781 Höfn Iceland
Phone: +354 478 2577
Email: info@vikingcafe.is
Updated: 26 July 2024